NWVOX Help Desk
Welcome
Login
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
New -- Voice Customer (VoIP)
My Phone Numbers (#)
2
How Do I Add a Phone / Extension Or Number For A New Person?
What's Included With A Phone Number?
My Extensions
3
What Can An Extension Do? Do I Need Them?
How Do I Add A New Extension?
A Look at Special Extensions
My Fax
7
Can I Use A Fax Machine & Print My Faxes?
Can I View My Fax History?
How Do I Change The Email Address That Receives Faxes?
Can Multiple People Receive The Same Fax?
Can I Send One Fax To A List People?
View all 7
My Voicemail
3
How Do I Setup My Personal Voicemail Recording?
How Do I Access & Listen To My Voicemail?
NWVOX: Greeting Change Guide
My Equipment
4
Can I Upgrade My Phone?
Can I Add Additional Sidecars? (Gatekeeper or Bedazzler)
Can I Get A Headset For My Phone? (Wired Or Wireless)
Can I Add "Cordless" Phones To My System?
My Softphone
8
How do I set up Zoiper on my PC?
How do I setup Zoiper on Android?
How To transfer Calls on Zoiper IOS
How to Record Calls on Zoiper (IOS)
How do I setup Zoiper on IOS?
View all 8
My Ring Group / Queue
1
How To Create A New Ring Group / Queue For Your Phone System
My Internet Service (ISP)
2
NWVOX: Internet Guide
NWVOX Phone Service Minimum Requirements For Best Results
My Call Path
8
What Are My "Time Of Day" Rules?
How Do I Program My Auto Attendant?
What Are My Options For In-Call Notifications?
How Do I Setup My Ring Groups & Caller Queueing?
How Do I Setup My Sub-Menu IVR?
View all 8
My Polycom Phone
0
My Yealink Phone
0
My Recordings
1
NWVOX: Call Recording Guide
My Troubleshooting
0
My Call Reports
2
Checking Call Reports in Bicom
Check Answered/Unanswered Calls per Extension
Help Desk
0
Phone Guides
Cubicle Warrior
7
CW / Polycom IP-330 Guide
CW / Polycom IP-430 Guide
CW / Polycom IP-450 Guide
CW / Yealink T-22 Guide
CW / Yealink T-32G Guide
View all 7
Gatekeeper
2
GK / Yealink T-26P Guide
GK / Yealink T-38G Guide
Bedazzlers
7
B / Polycom IP-501 Guide
B / Polycom IP-550 Guide
B / Polycom IP-601/650 Guide
B / Yealink T-29G Guide
B / Yealink T-46G Guide
View all 7
Collaborators
2
C / Yealink CP-860 Guide
C / Polycom IP-7000 Guide
Billing
Payments
2
How Do I Make A One-Time Credit Card Payment?
How Do I Setup Automatic Credit Card Payments?
Bill Questions / Issues
3
How Do I Change My Company's Billing Address?
What Is My Billing Period?
Can You Help Me Understand My Bill?
Service Renewals
2
Will My Rates Go Up?
Do I Need New Equipment?
Add / Drop System Features
3
How Do I Drop A Phone System Feature / Service?
How Do I Add A Phone System Feature / Service?
How Do I Get More Phones / Extensions?
Referral Credit Verification
1
I Refered A Friend, Where's My $50 Credit?
Discontinuing Service
4
How / Where Do I Return Equipment?
What Does My Last Bill Look Like?
What Happens To Phone Numbers I Want To Keep?
Cancelation Process
Suspension of Service
1
Suspension of service
Community forums
Showing recent updates
Start a new topic
NWVOX Forums
Announcements
0
Feature Requests
0
Tips and Tricks
0
Report a problem
2
Faxes are not going through
Posted by
Claudia Mejia
,
over 9 years ago
Last Reply
by Jennifer Beall
over 9 years ago
Another phone problem
Posted by
Kristie Lynn
,
over 9 years ago
Last Reply
by Joel Bockovich
over 9 years ago