Time of Day rules are a core part of your call flow that allow you to direct calls around your business's schedule.
For example, during your regular business hours, you can set calls to route to an auto-attendant, or receptionist.
After business hours, you can direct calls to a voicemail, or answering service.
These are just basic examples, and time of day rules can be leveraged to meet the specific needs of your organization. They can be recurring on a regular schedule, or occur only one time. You can also stack multiple time of day rules to enable complex call paths based on sets of time-based criteria.
If you have questions about your call flow, give us a call at 1-877-208-9710