My Call Path

What Are My "Time Of Day" Rules?
Time of Day rules are a core part of your call flow that allow you to direct calls around your business's schedule.  For example, during your reg...
Fri, 22 Jan, 2016 at 3:16 PM
How Do I Program My Auto Attendant?
Please fill in the attached form and send to to have this go live on your phone system. 
Mon, 25 Jan, 2016 at 3:20 PM
What Are My Options For In-Call Notifications?
Coming Soon
Wed, 6 Jan, 2016 at 12:48 PM
How Do I Setup My Ring Groups & Caller Queueing?
Coming Soon
Wed, 6 Jan, 2016 at 12:49 PM
How Do I Setup My Sub-Menu IVR?
Please fill in this supplemental document to add a sub menu to your Auto Attendant or IVR. Once filled in please send to for it to be proc...
Mon, 25 Jan, 2016 at 10:49 AM
How Do I Setup / Change My Auto Attendant Greetings?
Coming Soon
Wed, 6 Jan, 2016 at 12:51 PM
How Do I Set Up Specific Holiday Greetings & Other Closure Messages?
Step 1. Dial 425-374-1722. At the tone, say your new greeting. When you are finished, hang up. This will generate a ticket and a NWVOX agent will be notifi...
Thu, 27 Apr, 2017 at 8:18 PM
Can I change my hold music?
To change your hold music choose from the songs below. We can set up singne songs or a mix. Once you know what you want just call support at 877-208-9710 ...
Wed, 23 Nov, 2016 at 2:40 PM